Protection Monitors (6 positions, open to refugees only)

POSITION SUMMARY:

HIAS seeks to recruit 6 Protection Monitors who will assist in provision of social interventions and assistance to LGBTQI+ refugees:

ESSENTIAL FUNCTIONS:

Protection Monitoring & Case Identification

• Identify, monitor, verify, and safely document human rights violations and protection risks affecting LGBTQI+ refugees and asylum seekers within the community.
• Conduct confidential, survivor-centered community monitoring, with heightened attention to risks such as discrimination, violence, eviction, arrest, harassment, and exclusion from services.
• Conduct regular community visits and safe check-ins with LGBTQI+ refugees, using trust-based and culturally sensitive approaches.
• Follow up on emergency protection concerns faced by LGBTQI+ refugees and escalating cases promptly to Protection Officers/Associates.

Data Collection & Reporting

• Collect protection data using standardized tools and KOBO, ensuring accuracy, confidentiality, and ethical data handling.
• Analyze and report emerging trends, protection gaps, and community needs affecting LGBTQI+ persons.
• Prepare weekly and monthly reports highlighting activities conducted, cases identified, referrals made, and progress against targets.

Case Referral & Support

• Refer individuals with protection concerns to Protection, Legal, GBV, Health, Mental Health, and Livelihood services, as appropriate.
• Work closely with the Gender and GBV teams to support legal advice, counselling, and follow-up for LGBTQI+ clients at HIAS Huduma Mtaani Clinics on legal issues.
• Support immediate, emergency assistance for LGBTQI+ refugees at heightened risk, including emergency shelter placement and safety planning, in coordination with supervisors.

Community Engagement & Awareness

• Support community awareness sessions on refugee rights, protection mechanisms, legal documentation, and access to services, with content adapted for LGBTQI+ refugees.
• Assist in mobilizing LGBTQI+ community members for forums, sensitization campaigns, and safe dialogue spaces.
• Build and maintain trusting relationships with LGBTQI+ community members, peer leaders, local authorities, and service providers, while prioritizing safety and confidentiality.

Coordination & Stakeholder Engagement

• Support the mapping of protection, GBV, and specialized services relevant to LGBTQI+ refugees.
• Collaborate with local authorities and partners to identify LGBTQI+ individuals at heightened risk and facilitate referrals for specialized support.
• Participate in coordination meetings, trainings, and supervision sessions as required.

Translation & Community Facilitation

• Provide language interpretation and cultural mediation during community activities, clinics, and outreach as needed.

Capacity Building

• Under the guidance of the Gender & GBV Officer and protection team, support training of beneficiary groups on:
  • Refugee and asylum seeker rights
  • LGBTQI+-specific protection risks
  • Legal documentation and access to justice
  • Safety, reporting mechanisms, and referral pathways
• Participate in staff meetings, trainings, and other required gatherings, while maintaining ongoing supervision and personal development.

QUALIFICATIONS & REQUIREMENTS:

Education

• O – Level education certificate
• Any other relevant training

Experience

• Not less than three months’ work experience, preferably with an NGO. Experience in the field of refugee protection and assistance is an added advantage.

Skills & Competencies

• Basic literacy and numeracy skills.
• Well integrated within the refugee community, with practical understanding of the needs, risks, and realities of LGBTQI+ refugees in their area.
• Good working knowledge of the community needs and gaps
• Ability to work with members of the LGBTQI+ community with little or no supervision
• Computer literacy
• Strong communication and interpersonal skills
• Strong peer-support skills.
• Strong training skills in community development and working with LGBTQI+ will be an added advantage.
• Knowledge in Accountability to Affected Populations (AAP)
• Knowledge in Prevention of Sexual Exploitation and Abuse (PSEA)

Language

• Proficiency in English or Kiswahili and either, Luganda, French, Somali, Amharic, Tigrinya, Oromo, Nuer, Dinka, Kinyarwanda and Persian or any other major language spoken within the refugee community.

Location

• Must reside in Kawangware, Kasarani, Kayole, Eastleigh, or Rongai.