Kenya

Job Description

Key Responsibilities; –

• Develop, grow and monitor Regional Retails liability and asset portfolios with the ultimate aim of ensuring that the region remains profitable, competitive and promptly reacts to the changes in both internal and external environment. 
• Contribute to and take a proactive role in the strategic direction of Retail Regional business including development of regional strategic plans. 
• Overall management of the regional branch network to ensure superior service offering to all bank’s customers, reduction of operating costs by ensuring efficient utilization of Banks resources and reduction of fraud and losses through implementation of first-class corporate governance through adherence of set policies and procedures. 
•  Ensure constant delivery of high-quality services in the most timely and cost efficient manner, which ensures high level of customer satisfaction. 
• Forecast, plan implement and monitor all regional sales, cost and expenditure activities within set budget and proactively and promptly device remedial actions to minimize the variances between the budget and actual performance. 
• Organize and manage the available regional human and physical resources. Coach mentor and develop a high performing team. Key ingredient being inculcation of a performance management framework. 
• Co-ordinate all regional activities and liaise with Retail head office and other divisions for all regionals requirements. 
• Motivate the team with clear responsibilities and accountabilities.

The Person

For the above position, the successful applicant should have the following: 

• Bachelor’s degree from recognized university
• 8 Years’ Experience in Bank Operations
• 8 Years’ Experience in Sales
• 8 Years’ Experience in Credit
• 8 years in Relationship Management