Job Objective/Purpose
Provide and ensure quality Pediatric services within the Avenue group in line with the company policies and procedures.
Key Responsibilities
- Attend to walk in and referred pediatric patients both out and in patient.
- Receive and resuscitate newborns in Theatre and Maternity.
- To offer pediatric consultancy to all the doctors in Avenue Group.
- Run the pediatric outpatient clinics.
- Provision of superior diagnostic, preventative and interventional medical care.
- Accurate and clear documentation of patient history, physical examination, investigations, and management.
- Provide clarity of investigations to be carried out and interpretation of the results and ensure update to the patients, next of kin and conduct family conferences on need basis.
- Facilitate patient admissions, necessary consents, and discharges.
- Counsel clients on treatment and compliance to treatment (patient and family) while ensuring their participation in decision making in their management.
- Carry out procedures (pediatric) while ensuring high quality of care/services and safety of patients.
- Participate in morbidity and mortality meetings as required.
- Participation in incident reporting, root cause analysis and the Avenue Quality Improvement Plan
- Participation in resuscitation of patients.
- Conduct timely ward rounds and patient reviews.
- Facilitate Continuous Medical Education and mentorship to colleagues to build capacity to provide care.
- Acquiring new skills on best practices and assist in their implementation.
- Maintain a positive work attitude and foster teamwork.
- Maintain patient privacy and confidentiality at all times.
- Ensure patient satisfaction through quality of care, communication, feedback, and escalation through the standardized tool for patient satisfaction measurement and demonstrate follow-up and improvement.
- Increase the quality and diversity of services offered in the facility.
- Support marketing activities to ensure introduction of new services.
- Ensure pre-authorizations have been sought.
Person Specification
- Specialist recognition in Paediatrics
- Master of Medicine in Paediatrics
- 2 years’ experience
- Strong interpersonal and communication skills
- Attention to detail
- Result Oriented
- Customer focus
