Senior Business Applications Officer
About the role
The Senior Business Applications Officer will lead support, optimisation, and implementation of new modules for Microsoft Dynamics 365 Business Central within the ERP function. The role is heavily focused on manufacturing, planning, and advanced warehouse modules, ensuring system efficiency, data integrity, and seamless cross-functional integration. Reporting to the Global Head of ERP, the position plays a critical role in strengthening ERP performance, supporting users, and driving continuous system improvements across the organisation.
Duties and Responsibilities
- Handle Microsoft Dynamics Business Central system Support and new module implementation.
- Be the lead in Manufacturing, planning and advanced warehouse Modules -Configuration, Deployment, training, Support, new development and documentation.
- Assist in the development of custom improvements and new modules for our ERP
- Assist in the optimisation of BURN’s ERP system.
- Assist in updating and managing the ERP system to ensure it provides the company with proper business solutions and accurate results.
- Assist in Coordination and managing the organisation’s use of master files, roles, user views, data control, reporting, and data integrity.
- Aid in designing and running monthly/quarterly reports to test data integrity and accuracy within the system.
- Track and document the status of all system changes, tests, and upgrade tasks based on the provided SOP and ERP Documentation template designed already.
- Assist in Integration developments and support
- Handle JET reports support for users
- Handle any other task assigned
- Update and maintain ERP Issue Tracker
- Documentation of ERP user manuals
- Assist in preparing information and research materials; create and maintain PowerPoint presentations.
- Take notes and memos during meetings; type documents, drafts, and reports; sort and manage files
Skills and Experience
- Deployment and support of manufacturing, planning module and advanced warehousing in a large-scale company on Microsoft Dynamics 365 Business Central 2019 V13 and any version upwards.
- Understanding and experience in the use of Microsoft Dynamics 365 Business Central 2019 V13 and upwards to the current Business Central V27 Year 2026
- Knows both Functional process, Administration, and entry-level Development of MS Business Central
- Understanding of Basic SQL
- Understand the NAV Project documentation using the sure step methodology
- Understand version control in NAV development
- Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel)
- Excellent written and verbal communication skills
- Self-directed and able to work without supervision
- Energetic and eager to tackle new projects and ideas
- Microsoft Dynamics 365 Business Central Certification is an added advantage