Job description

We are looking for a Senior Lead – Warehouse (Forward and Reverse Logistics) to join our Warehouse & Logistics team in Nairobi as we scale up and drive digital and financial inclusion across our markets.

• As our Senior Lead, Warehouse (Forward and Reverse Logistics), you will be responsible for overseeing both forward and reverse logistics operations, ensuring timely and accurate shipping of products to customers and retail outlets, as well as managing the comprehensive return process. You will lead warehouse and reverse logistics operations with precision, coordinate cross-departmental initiatives, manage inventory efficiently, and maintain exceptional operational standards that drive business success.

Expertise

• We are looking for an experienced professional who can implement and maintain standard operating procedures (SOPs) for both outbound and reverse logistics operations while preparing and presenting comprehensive reports and dashboards on performance metrics.
• You should have a Diploma in supply chain or a relevant field, with a degree being an added advantage, combined with 3-5 years of work experience in warehouse, inventory management, or supply chain environments, including at least 2 years in a supervisory role.
• Your strong communication and interpersonal skills will be crucial for effective collaboration with various departments and stakeholders, while your exceptional organizational and planning abilities with attention to detail will ensure operational success. Technical proficiency in spreadsheet and data processing tools like Excel and Dynamics 365 is essential, along with strong problem-solving and arithmetic skills.
• Being self-motivated with the ability to prioritize, meet deadlines, and manage time effectively in an agile environment with changing priorities is fundamental to this role. Your exceptional work ethic and integrity, combined with numerical accuracy and attention to detail, will be the foundation of your success.