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Senior Product Manager, Cash Management at KCB Bank Kenya

posted 3 hours ago
Job Overview
Employment FullTime
Location Nairobi Kenya
Experience At least 10 years
Education Level Bachelor's Degree
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Opportunities Meet Aspirations

Key Responsibilities:

  • Drive product monitoring and control of Cash Management products in liaison with Cash Management BDMs, Relationship Managers and other relevant stakeholders.
  • Ensure implementation and cascade of all appropriate procedures in line with the requirements and process in ‘user’ units.
  • Ensure adherence to and application of established policies, processes, procedures and tools to achieve optimal efficiency, compliance and cost containment.
  • Stakeholder management to ensure alignment on delivery of Cash Management products.
  • Restructuring products when necessary and managing the restructuring process
  • Review existing products and continuously improve on them.
  • Formulate effective product documentation, policies and procedures, SLA’s to effectively deliver the envisaged propositions
  • Issue resolution in relation to Cash Management products together with the Product support team
  • Ensure implementation and cascade of all appropriate procedures in line with the requirements and process in ‘user’ units.
  • Contribute to the formulation of the sales budget/pricing process including concessions.
  • Conduct regular portfolio reviews to identify areas of improvement and develop tactical plans towards achieving set risk and compliance criteria.
  • Responsible for the implementation and adoption of all Compliance, Anti-Money Laundering and Sanctions related requirements contained in policies, procedures and processes within Cash Management products
  • Using available products, e-Channel & e-Commerce marketing/sales performance i.e. volume, pricing and related revenue, provide impactful recommendations based on internal data, external trends, competitive forces and technology advancements.
  • Provide regional strategic input for the Cash Management products.

For the above position the ideal candidate should meet the following requirements:

  • A Bachelors’ degree from a recognized University
  • At least 10 years work experience in Banking, five (5) of which should be in Transaction Banking or Cash Management solutions • 
  • Vast experience in product development, support, and implementation 
  • Commercial Awareness & Business Acumen: identify opportunities for revenue generation
  • Technologically savvy and appreciation of current ICT trends.
  •  Excellent research, analytical, and problem-solving skills.
  •  Experience in customer relationship management
  •  Integrity & courage to challenge actions within various business units and the status quo. 
  • Strong persuasion, management and communication skills 
  •  Excellent stakeholder management skills
  •  Creative approach, with the ability to anticipate challenges and develop innovative solutions.


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