Job Purpose Statement

This role ensures timely procurement, tagging, distribution, maintenance, and reconciliation of POS devices to meet business needs. The role will also leverage data-driven insights to optimize inventory usage, vendor performance, and overall operational effectiveness, ensuring compliance with established SLAs and risk management policies.

Key Accountabilities

POS On-boarding, Inventory & Logistics Management (40%)

• Take charge of end-to-end POS device management
• Maintain accurate, real-time inventory tracking aligned to operational demands.
• Put in place efficient logistics processes to ensure devices are delivered and installed on time.
• Work closely with regional teams to handle returns, repairs and replacements.

Vendor & Stakeholder Management (20%)

• Build and manage strong relationships with logistics partners, ensuring SLA adherence and high performance standards.
• Engage vendors to secure timely availability of required resources.

Operational Excellence & Compliance (20%)

• Ensure full compliance with internal policies, risk controls and regulatory requirements.
• Maintain clear and up-to-date documentation for all inventory and logistics processes.
• Continuously improve efficiency by using data insights and applying best practices.

Data-Driven Insights & Reporting (20%)

• Review operational data to spot trends and improvement opportunities in inventory and logistics.
• Track POS device dormancy and share insights with the Commercial team to support transaction growt

Job Specifications

Academic & Professional Qualifications

• Bachelor’s degree in Business, Engineering, Supply Chain, Operations, or a related field 
• Mandatory experience managing POS inventory and logistics within the banking sector.
• Professional certification in Logistics, Inventory Management, or a related field is an added advantage.

Experience

• Minimum of 5 years’ hands-on experience overseeing inventory and logistics in a financial institution or similar environment.

Skills & Competencies

• Practical working knowledge of inventory and terminal management systems such as Oracle Inventory, SAP ERP, or TMS.