Sofia Karimi Kiriinya
About Candidate
Results-driven Catering and Accommodation Management professional with a Diploma from Meru National Polytechnic and proven leadership in high-volume institutional food service. Combines hands-on front office and accommodation training from Nevada Palace Hotel with current experience managing daily school feeding operations for a national NGO. Adept at coordinating team tasks, maintaining strict hygiene standards (HACCP), and optimizing resource utilization while ensuring exceptional service delivery.
Location
Education
• Trained in front office operations, including reservation handling, professional phone etiquette, and front-desk customer service.
• Developed strong communication and interpersonal skills to coordinate team tasks and resolve guest complaints effectively.
• Mastered large-scale food production techniques, menu planning, and strict food safety regulations (HACCP).
• Acquired practical skills in accommodation management, focusing on room setups, public area sanitation, and laundry operations.
• Gained a solid foundation in hospitality accounting, inventory cost controls, and industry-standard ICT applications.
Work & Experience
• Oversee day-to-day school feeding operations, ensuring meals are prepared and served safely, on time, and to quality standards for public school learners.
• Coordinate with school staff and program teams to monitor food supply, hygiene, and kitchen operations.
• Support the organization's mission of improving school attendance and learner welfare through consistent, well-managed feeding programmes.
• Maintain records and report on daily meal service and resource use.
• Gained practical experience in catering, food and beverage service, and accommodation management within a busy hotel environment.
• Assisted in food preparation, guest service, and general hospitality operations.
• Applied classroom knowledge in a real-world setting, building strong customer service and teamwork skills.