System and Infrastructure Officer at Royal Mabati Factory

Job Description

Job Purpose

The Systems & Infrastructure Officer is responsible for managing and maintaining the organization’s IT hardware, software, local area networks (LAN), and wide area networks (WAN) in a manufacturing environment. This role ensures reliable IT infrastructure to support production processes, minimize downtime, and enhance operational efficiency in a fast-paced manufacturing setup.

Job Description

• Install, configure, and maintain hardware components such as servers, workstations, and networking equipment.
• Manage and troubleshoot software systems, including operating systems and network protocols.
• Oversee LAN and WAN configurations, ensuring secure and efficient data transmission across manufacturing facilities.
• Monitor network performance, conduct regular maintenance, and implement upgrades to support manufacturing operations.
• Collaborate with cross-functional teams to integrate IT infrastructure with manufacturing systems like ERP and automation tools.
• Develop and enforce IT policies for hardware and network security, including backups and disaster recovery plans.
• Provide technical support to end-users in resolving hardware, software, LAN, and WAN related issues.
• Evaluate and recommend

Qualifications & Experience

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 3-5 years of experience in IT infrastructure management, preferably in a manufacturing setup.

Key Competencies

• Strong knowledge of hardware (servers, routers, switches) and software systems.
• Proficiency in networking protocols (TCP/IP, VLANs) and tools for LAN/WAN management.
• Experience with manufacturing-specific systems, such as SCADA or IoT integration for production lines.
• Certifications like CCNA, CompTIA Network+, or equivalent.
• Excellent problem-solving skills and ability to work under pressure in a production environment.
• Strong communication skills for collaborating with non-technical staff.