emmanukipchumba
About Candidate
My Work Experience :
1. Volunteer Intern at JC Electro-Ventures Limited
Gained hands-on experience in the operations and management of a company, contributing to various tasks and learning valuable insights into the industry.
2. Customer Service Agent at Jumia KE
Developed strong communication and problem-solving skills while assisting customers with inquiries, resolving complaints, and ensuring satisfaction in a fast-paced e-commerce environment.
3. Business Development Consultant at Technoletric Company (EPC)
Played a key role in identifying growth opportunities, formulating business strategies, and enhancing company outreach, focusing on expanding the business and driving sales.
Open to a Job description related to Electrical Engineering or a related field
Location
Education
Did My Bachelors Degree at Murang'a University and Graduated in 2025
Work & Experience
Supported electrical installation and wiring tasks under supervision.
Assisted with site record keeping and documentation of daily work activities.
Responded to customer inquiries and directed them to the appropriate technician. ï‚· Gained practical exposure to teamwork and time management in a technical environment.
Handling customer inquiries, complaints, and requests through multiple communication channels. ï‚·
Assisting in resolving order and delivery-related challenges in a timely manner. ï‚· Maintaining accurate records of customer interactions for reference and follow-up. ï‚· Strengthening customer relations by providing professional and empathetic support
Assisted in developing business strategies to improve customer reach and sales. ï‚· Engaged clients to understand their needs and provide appropriate solutions. ï‚· Contributed to record keeping and preparation of simple business reports. ï‚·
Collaborated with colleagues to identify growth opportunities for the company.