Dealer, SME & Retail Sales at KCB Group

by KCB Bank Kenya

in Sales
Full Time
Nairobi, Kenya
September 7, 2026

Job Overview

  • Date Posted
    September 7, 2026
  • Location
    Nairobi, Kenya
  • Expiration date
    November 6, 2026
  • Experience
    3 Years
  • Gender
    Both
  • Qualification
    Bachelor Degree

Job Description

Key Responsibilities:

  • To implement the Retail treasury sales strategy in line with the overall treasury strategy; to ensure achievement of profitability targets through revenue maximization and prudent cost management.
  • To build and maintain productive and strategic relations with customers/ suppliers/ line manager/ stakeholders to drive the development and delivery of business solutions and revenue growth for Retail treasury sales portfolio.
  • Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty. Organize and plan both prospective client calls to manage relationships.
  • Ensure strong cross-selling of existing and new treasury products to existing and new clients; and in this process, maintain effective liaison with all relevant business units in the bank.
  • Drive Treasury revenue through collaborating with the Retail relationship managers, & Investment Banking teams to coordinate Foreign Exchange Solutions 
  • Drive Segmented Sales & provide custom-made solutions to clients & designated sectors.
  • To actively market defined products offering i.e., Spot FX and Forwards to Retail clients.
  • Manage and ensure timely booking of forex transactions through the Bank’s core banking system/k plus.
  • Advise staff on matters pertaining to FX operations & best practice.
  • Monitor trends and actively identify potential areas of revenue growth.
  • Relay any important information/news to relevant parties promptly to manage risk and maximize gains.
  • Ensure compliance to the Bank’s policies, procedures and regulatory requirements.

Education and Experience        

  • Bachelor’s degree in a Business a related field.
  • ACI Dealing Certificate is required.
  • A master’s degree in management and business relevant field will be an added advantage.
  • Minimum of three (3) years’ experience in Treasury Sales.
  • At least two (2) years’ experience in Retail Banking.
  • Minimum of three (3) years demonstrated commercial awareness with the ability to identify and capitalize on business opportunities.
  • At least 2 years’ working knowledge of Reuters and Bloomberg platforms will be an added advantage

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