oloobrian89

System Diagnostics & Escalation: Analyzed complex application logs, telemetry streams, and API error
payloads to troubleshoot backend microservice failures, delivering comprehensive diagnostic evidence and
reproduction steps to engineering and QA teams.
• Platform & Workflow Operations: Leveraged GitLab CI/CD pipelines, Git workflows, and automated script
executions to maintain operational software and deploy workflow automations that reduced manual workload by
60%.
• Database & Data Integrity: Managed, validated, and optimized operational PostgreSQL/MySQL database
queries and telemetry data for billing and asset tracking, ensuring zero data loss and strict compliance with
database safety protocols.
• IoT & Systems Monitoring: Supported SIM-enabled IoT telemetry systems monitoring tractor utilization,
proactively resolving data sync bottlenecks and hardware communication failures across distributed networks.
• Client Management: Ensured that the company’s clients needs were met, there technical inquiries were
answered back well, and they met there obligations to the company. I also ensured that they new clients were
onboarded and managed through Hubspot CRM

• Supported the digitization and tracking of financial, training, and operational participant records across regional
groups.
• Communicated technical concepts clearly to non-technical end users, providing technical guidance and
system onboarding.

Processed, validated, and synchronized large health datasets using DHIS2 systems, maintaining high
standards of data integrity.