Job Overview
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Date PostedOctober 18, 2026
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Expiration dateDecember 17, 2026
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Experience2 Years
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GenderBoth
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QualificationBachelor Degree
Job Description
Are you creative, digitally savvy, and passionate about creating content that connects with audiences and drives engagement? We are looking for a Social Media Associate to bring fresh ideas to our digital platforms, create engaging content, grow our online community, and help turn digital interactions into meaningful customer connections.
Key Responsibilities
- Develop and implement monthly social media content calendars.
- Create, publish, and manage engaging content, including graphics, videos, reels, stories.
- Manage the company’s social media platforms, including Facebook, Instagram, TikTok, Linkedin, YouTube, and WhatsApp Business.
- Respond promptly to customer inquiries, comments, and messages while maintaining a positive brand reputation.
- Drive audience growth, customer engagement, and brand visibility through organic and paid campaigns.
- Coordinate influencer partnerships and collaborate with content creators and the Brand & Creative team.
- Monitor social media trends, competitor activities, and emerging digital marketing opportunities.
- Manage WhatsApp Business catalogues, promotions, and customer communications. Monitor campaign performance, prepare reports, and recommend improvements.
- Collaborate with Marketing, Sales, and Customer Service teams to support integrated marketing campaigns.
- Ensure all digital content aligns with the company’s brand guidelines and communication standards.
Qualifications and Experience
- Bachelor’s degree in Marketing, Digital Marketing, Communications, or a related field. 2-3 years’ experience in social media management, digital marketing, or content creation.
- Proven experience managing business social media accounts and creating engaging digital content.
- Proficiency in content creation and editing tools such as Canva, Adobe Creative Suite, or CapCut.
- Basic knowledge of social media analytics, Google Business Profile, and digital performance reporting.
- Experience using social media management tools and coordinating influencer campaigns is an added advantage.
- Professional certification in Social Media Marketing or Content Marketing is desirable.
How to Apply
Send your CV to: recruitment@muthokinju.co.ke Application deadline: 22nd October 2026