IT Internship at BM Security

Job Description

Job Summary

The Company is seeking a qualified, dynamic, and results-oriented IT Intern to support the Information Technology Section in maintaining computer systems, networks, software applications, and ICT support services. The successful candidate will gain practical experience in ICT operations while supporting the efficient delivery of technology services across the organization.

Qualifications and Requirements

Education

• Diploma or Degree in Computer Science, Information Technology, Information Systems, Networking and Telecommunications, or a related field.

Skills and Competencies

• Basic knowledge of computer hardware installation, maintenance, and troubleshooting.
• Familiarity with Windows and Linux operating systems.
• Understanding of networking concepts, including LAN, WAN, TCP/IP, Wi-Fi, routers, and switches.
• Proficiency in Microsoft Office Suite and basic database and data management.
• Knowledge of software installation, configuration, updates, and maintenance.
• Understanding of cybersecurity best practices and IT support/helpdesk processes.
• Basic knowledge of cloud technologies and collaboration tools.
• Familiarity with CCTV systems, biometric devices, printers, scanners, and other IT peripherals will be an added advantage.

Key Duties and Responsibilities

• Provide first-level technical support to staff on hardware, software, network connectivity, and system-related issues.
• Assist in the installation, configuration, maintenance, and troubleshooting of computer hardware, operating systems, and software applications.
• Support network administration activities, including connectivity troubleshooting and user account management.
• Assist in setting up, maintaining, and troubleshooting printers, scanners, CCTV systems, biometric devices, and other ICT equipment.
• Support routine system checks and report technical abnormalities, potential security threats, and other ICT-related concerns.
• Assist in data backup, recovery, and cybersecurity initiatives to ensure the security and integrity of organizational information.
• Maintain ICT inventory records, asset registers, and equipment documentation.
• Assist in documenting ICT procedures, preparing user guides, and compiling technical reports.
• Support software testing, system upgrades, and the implementation of new technology solutions.
• Participate in ICT projects and digital transformation initiatives as assigned.
• Ensure compliance with established IT policies, procedures, and information security requirements.
• Perform any other duties as assigned by the IT Manager.