Sacco Assurance Supervisor at United Winners Sacco

Job Description

Role Purpose

Drive insurance sales and portfolio growth, supervise the assurance team, and ensure efficient policy administration, regulatory compliance and excellent customer service.

Key Responsibilities

• Develop and implement strategies to achieve sales, commission income and client retention targets.
• Identify members’ insurance needs, recommend suitable solutions and promote insurance uptake across SACCO branches and service channels.
• Supervise and coach assurance staff and agents to achieve agreed targets.
• Oversee policy applications, renewals, premium collection and records management.
• Coordinate claims documentation and follow up with insurers for timely resolution.
• Manage relationships with underwriters and other partners, and resolve escalated customer complaints.
• Monitor premiums and commissions, reconcile records and prepare performance reports.
• Ensure compliance with applicable insurance requirements, internal policies and customer data confidentiality standards.

Qualifications and Experience

• A Bachelor’s degree in related field.
• Certificate of Proficiency (COP) in Insurance from the College of Insurance is mandatory.
• At least three years’ relevant experience in insurance sales, business development or agency operations.
• A Diploma in Insurance will be an added advantage.

Key Competencies

Strong sales, leadership, communication and relationship management skills; sound knowledge of insurance products and claims processes; integrity, customer focus and the ability to deliver measurable results.

How to Apply

Interested and qualified candidates should complete the online application form by 15th November 2026 at 8:00 AM.