Assistant Manager Business Development, Medical Business – First Assurance Kenya at Absa Bank Limited

Job Description

Job Summary

To drive sustainable growth and profitability of the medical portfolio by cultivating strategic intermediary partnerships, delivering innovative market solutions, and ensuring exceptional partner experience, regulatory compliance, and data-driven market insight that maximizes revenue and business impact.

Job Description

Channel & Relationship Management

• Proactively recruit and onboard credible brokers and agencies to broaden the distribution network.
• Build and manage high-impact relationships with key brokers, independent agents as the primary point of contact.
• Host regular networking functions and share monthly “hit ratios” to track and improve broker production trends.
• Lead branding and product launch initiatives within the broker channel to maximize market share.
• Monitor and manage sales pipelines & proposals to ensure timely execution and healthy business growth.
• Develop and execute revenue targets with a focus on broker channel of distribution.
• Monitor renewal and new business reports for maximizing production.

Market & Channel Intelligence

• Conduct market and competitive intelligence analysis to identify growth opportunities and continuously strengthen our value proposition to drive revenue expansion.
• Collate market ideas to lead the development of innovative medical products and digital platforms.

Customer Experience

• Lead high-quality client engagement across the broker channel.
• Address partner or customer issues in coordination with internal teams to maintain satisfaction and loyalty.

Reports & Compliance

• Ensure 100% adherence to regulatory and statutory requirements for intermediaries, premium collection, and marketing communications.
• Prepare and present regular reports on performance, including pipeline status, conversions, revenue contribution, marketing impact, and lessons learned.

Education And Experience Required

• Bachelor’s degree in insurance, finance or in related field.
• Relevant professional qualification in Insurance, – ACII, AIIK
• Computer literate in MS Office and other office applications
• Minimum 5 years’ experience in medical insurance sales, including a strong track record of building, managing, and expanding strategic broker partnerships.
• Additional qualifications in sales and marketing would be an added advantage.

Education

Higher Diplomas: Business, Commerce and Management Studies (Required)