Associate, Back Office (OCT Branch) at I&M Bank

2026-07-30

Job Overview

  • Date Posted
    2026-07-30
  • Location
  • Expiration date
    2026-09-30
  • Experience
    Entry Level
  • Gender
    Both
  • Qualification
    Bachelor Degree

Job Description

Key Responsibilities:

  • Carefully vet and process cheques, ensuring accuracy and completeness.
  • Scan and correct cheques, notify stakeholders of in-house cheque statuses.
  • Reconcile outward cheques, ensuring accuracy against reports.
  • Confirm rates with treasury as needed before processing.
  • Accurately process the DMS instructions within SLA, minimizing errors.
  • Accurately process salaries and EFTs, reconciling accounts.
  • Manage standing orders and remittances on time.
  • Handle direct debit payments efficiently.
  • Timely and accurate processing of internal transfers.
  • Address customer calls, queries, and complaints efficiently, resolving issues and promoting cross-selling initiatives.

Academic Qualifications:

  • Bachelor’s Degree in Business, Banking or related field.

Work Experience & Competencies Required:

  • At least one (1) year relevant experience in a similar role in a similar sized organization.
  • Excellent communication and interpersonal skills.
  • Ability to speak Chinese language.