Banker, Enterprise Transactional at Stanbic Bank Kenya

Job Description

Job Description

As a Banker, Enterprise Transactional, you will provide comprehensive support to the Banker, Relationship, Enterprise Direct team by: – Servicing customers and attending to their banking queries in a timely and professional manner – Processing customer requests and resolving issues

Providing credit administration support, including documentation review, compliance verification, and facility management – Identifying and assessing customer needs to support relationship development and cross-selling opportunities – Maintaining accurate records and ensuring adherence to banking processes and regulatory requirements

Liaising between customers and internal departments to facilitate smooth transaction execution – Supporting the preparation and maintenance of customer files and credit documentation – Contributing to the delivery of excellent customer service standards within the Enterprise Direct segment

Qualifications

Type of Qualification: First degree

Field of Study: Business Commerce, Economics, Finance or related field

Experience

1-2 Years

• Business and financial acumen
• Knowledge of credit principles, branch and banking processes

Additional Information

Behavioural Competencies

• Checking Things
• Examining Information
• Managing Tasks
• Producing Output
• Interacting with People
• Team Working

Technical Competencies

• Account Opening and Maintenance
• Application verification & Submission
• Financial Anaslysis
• Banking processess & procedures