Field Sales Trainee – Nairobi at Poa Internet

Job Description

As a Field Sales Trainee, you’ll learn how to connect with potential customers, introduce them to Poa!’s products and build relationships within an assigned territory. You’ll receive training, coaching and hands-on experience to help you develop the skills needed to grow into a successful Field Sales Representative.

Role Responsibilities:

• Identify and engage potential customers within your assigned territory and build strong customer relationships.
• Conduct daily field visits, generate leads and build a healthy pipeline of potential customers.
• Educate customers about Poa!’s products and confidently handle questions and objections while following our sales process.
• Achieve monthly sales targets with coaching and support from your Territory Sales Manager.
• Maintain accurate sales records, consistently use the required systems and submit daily sales activity reports on time.
• Build positive customer relationships and support customers during their early experience with the service.
• Observe customer needs, market trends and competitor activity and share useful insights with your manager.
• Build positive working relationships with landlords, property managers and other key stakeholders in your territory.
• Work collaboratively with your team and other departments to achieve shared business goals.
• Participate in training, coaching and other learning activities to continuously build your sales knowledge, skills and capabilities.

You would be a great fit if you are:

• A confident communicator – you can start conversations easily and connect with different types of people.
• Target-driven – achieving goals motivates you and you enjoy seeing the results of your effort.
• Resilient – you don’t give up easily when you hear “no” and can bounce back from rejection.
• Persuasive – you can understand customer needs, communicate value and confidently ask for the sale.
• Self-motivated – you’re comfortable taking initiative and finding new ways to create opportunities.
• Organised – you can plan your day, manage your leads and keep track of your sales pipeline.
• Disciplined – you take ownership of your commitments and consistently follow processes.
• A team player – you collaborate well with others and are willing to learn from your team and manager.
• Comfortable in the field – you enjoy being out and about, meeting customers and working within a defined territory.

Minimum Qualifications:

• Minimum of a KCSE certificate, with a Certificate, Diploma or Degree in any field also considered.
• Strong interest and passion for sales.
• Good communication and interpersonal skills.
• Willingness to work in a target-driven, field-based environment.
• A positive attitude, strong work ethic and willingness to learn.

Previous experience in sales, home internet, telecommunications, or working with low-income and informal communities will be an added advantage.