Manager Endpoint Support at NCBA Group

by NCBA Bank Kenya Plc

in Computer Science, ICT
Full Time
Nairobi, Kenya
October 13, 2026

Job Overview

  • Date Posted
    October 13, 2026
  • Location
    Nairobi, Kenya
  • Expiration date
    December 12, 2026
  • Experience
    3 Years
  • Gender
    Both
  • Qualification
    Bachelor Degree

Job Description

Job Purpose Statement

The End Point IT Specialist Officer’s primary objective is to support the IT Technical Operations Management within the bank in terms of Repairs (Hardware & Software Fault Diagnosis). 

Key Accountabilities (Duties and Responsibilities)

Service Monitoring 70% 

  • Ensure IT Technical Operations Management within the bank in terms of Repairs (Hardware & Software Fault Diagnosis) is handled with a lot of integrity, transparency and very professional at all times. 

Save Cost 40% 

  • Ensure that no unnecessary procurement is done. 
  • Perform frequent inventory as will be requested. 
  • Clear records of Assets being held

Job Specifications

Academic qualifications: 

A Bachelor’s degree in Computer Science, Information Technology or related field. 

Professional training: 

  • ITIL Foundation would be an added advantage 

Desired work experience:  

  • Adequate understanding of the various banking business systems and computer operations processes. 
  • Demonstrable experience working in a professional IT environment. 
  • Sound knowledge of Information technology. 

Related Jobs