Front Desk Receptionist at 3rd Park Hospital

in Administration
Full Time
Nairobi, Kenya
November 6, 2026

Job Overview

  • Date Posted
    November 6, 2026
  • Location
    Nairobi, Kenya
  • Expiration date
    January 5, 2027
  • Experience
    2 Years
  • Gender
    Both
  • Qualification
    Diploma

Job Description

Well-presented, articulate receptionist to be the first face of our clinic and deliver a luxury patient experience.

Duties

  • Welcome patients and run the front desk with warmth and discretion.
  • Handle calls, WhatsApp, email and social media enquiries promptly.
  • Schedule and confirm appointments; manage the doctor’s diary.
  • Explain treatment packages and pricing (training provided).
  • Process payments, invoices, M-Pesa and insurance paperwork; daily cash-up.
  • Maintain patient files and clinic database.
  • Keep reception and waiting area immaculate.

Requirements

  • Diploma/degree in Front Office, Hospitality, Business or related.
  • 2+ years reception experience, ideally in a private clinic, spa, hotel or premium retail.
  • Impeccable grooming and presentation.
  • Excellent spoken and written English; Swahili essential; other languages a plus.
  • Confident with computers, booking systems and social media.
  • Discreet, organised, calm under pressure.

How to Apply

Send CV, cover letter & recent photo to recruitment@3rdparkhospital.com by Tuesday 10 Nov 2026, 5pm. Email subject: Receptionist

Subject line as shown under each role. Only shortlisted candidates contacted.

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