This job is responsible for handling customer interactions (calls, emails, chats) to provide support, resolve issues and provide information on available products and services.

Key Responsibilities/ Duties / Tasks

• Handling members queries and offering utmost support through telephone and email.
• Providing relevant information on membership, products, services and solutions
• Online member Recruitment.
• Activation of dormant accounts.
• Cross-selling of Sacco products.
• Any other duty assigned from time to time by the supervisor

Academic qualifications

• Bachelor’s degree in public relations, Marketing and Mass communication and any business-related course.other
• Professional Qualifications/Membership to professional bodiesMarketing Society of Kenya.
• Previous relevant work experience required.
• One Year of relevant work experience

How to Apply

Qualified applicants to apply enclosing their Signed Cover letter, ID Copy, an up-to-date CV, evidence of current or past employment, Academic & Professional Certificates and copies of relevant testimonials addressing to:

HUMAN RESOURCE MANAGER
IMARIKA DT SACCO LTD
P.O BOX 712-80108
KILIFI.

Please Note that: The deadline for submitting applications is Tuesday 2nd June 2026 Close of Business.

Applications received later than this date will NOT BE considered.

Only shortlisted candidates will be contacted.