Erick Kung’u Kamau
About Candidate
Versatile and computer-proficient professional with experience in business operations, retail management, sales, customer service, quality assurance, administration, writing and data handling. Skilled in Microsoft Excel, data analysis, digital marketing, SEO, online research and Generative AI tools, including prompt engineering. Experienced in managing stock, maintaining financial records, handling customer transactions, coordinating suppliers and supporting daily business operations. Currently pursuing a Bachelor of Education in English and Literature at Mount Kenya University. Adaptable, organised, eager to learn and open to opportunities in administration, operations, sales, customer service, computer-based roles and other areas where I can contribute and grow professionally.
Location
Education
Currently pursuing a Bachelor of Education in English and Literature through the DIBEL programme.
Computer literacy and digital skills training.
Training in Microsoft Excel, data analysis, data organization, spreadsheet management, and data interpretation. Developed digital and online research skills, virtual assistance capabilities, and knowledge of Generative AI tools and prompt engineering for improving productivity, information retrieval, and task completion.
Training in digital marketing strategies, online advertising, social media marketing, content creation, audience engagement, brand promotion, and online customer acquisition. Developed skills in using digital platforms to promote products and services, reach target audiences, generate leads, and support business growth.
Training in search engine optimization techniques, keyword research, on-page SEO, content optimization, website visibility, and search engine ranking strategies. Developed skills in optimizing online content to improve organic traffic, enhance search engine visibility, and support website performance and digital marketing objectives.
Work & Experience
Founded and managed a retail business, overseeing daily operations, sales, customer service, inventory and stock control, supplier relationships, purchasing, pricing, and product quality. Maintained sales and expense records using Microsoft Excel, handled cash and M-Pesa transactions, coordinated employees, and served individual and business customers. Monitored business performance and managed operating costs to support profitability and customer satisfaction.
Oversaw quality assurance for written work, reviewing content for accuracy, quality, clarity, consistency, and compliance with client requirements. Identified errors, provided feedback for corrections, and supported the maintenance of quality standards and timely delivery of assignments.
Researched and developed written content according to assignment briefs, client instructions, and required formats. Applied online research, information analysis, written communication, time management, and computer skills to produce work within deadlines. Used digital tools to organize information and maintain content quality.
Prepared and delivered lessons, explained concepts to learners, supported classroom learning, assessed learner understanding, and helped pupils strengthen their foundational knowledge and academic skills. Developed communication, organization, lesson preparation, and learner-support skills.
Collected and recorded household and population information during census activities. Followed assigned procedures, interacted with members of the public, maintained accurate records, and handled collected information responsibly. Demonstrated attention to detail, communication, data collection, and adherence to instructions.
Supported election-day operations by guiding voters, assisting with voting procedures, and supporting the counting process for presidential and gubernatorial elections. Followed electoral procedures, communicated with voters, and contributed to orderly and efficient polling-station operations.
