We are looking for a highly capable Executive Assistant – Marketing Operations to support two senior business leaders across marketing, consulting, and operations.

This is a hands-on role for someone who enjoys bringing structure, clarity, and follow-through in a fast-moving environment. You will play a key role in ensuring priorities are managed effectively and work progresses smoothly across multiple areas.

This role is best suited for someone who is organized, proactive and confident in their communication, with the ability to take initiative and manage multiple responsibilities.

Job Description

Executive Support

• Manage calendars, meetings, and scheduling priorities
• Organize and monitor inbox communication
• Coordinate travel and logistics
• Prepare meeting materials and track follow-ups
• Support document and presentation preparation

Marketing & Content Support

• Coordinate and schedule social media content
• Support email marketing campaigns
• Draft and edit content
• Conduct market and competitor research
• Support LinkedIn presence and content consistency

Operations & Project Coordination

• Maintain KPI trackers and performance reports
• Update CRM systems and track pipelines
• Coordinate projects and follow up on deliverables
• Track tasks across teams and stakeholders
• Support reporting and dashboard preparation

AI-Enabled Support

• Use AI tools (e.g., ChatGPT) to support:
  • Research and synthesis
  • Content drafting
  • Workflow organization
  • Data management and efficiency

Working Arrangement & Expectations

• This is a full-time, office-based position, with attendance required Monday to Friday.
• This role follows the U.S. Eastern Time Zone (ET). Depending on the time of year, working hours will be either 3:00 PM – 12:00 AM or 4:00 PM – 1:00 AM (Kenyan time) to align with U.S. Daylight Saving Time changes.
• Employees are expected to work on Kenyan public holidays that fall on regular workdays, based on business requirements.
• To meet operational and team needs, the successful candidate may be required to relocate if necessary for the role.

This arrangement is designed to ensure seamless collaboration with clients and team members while maintaining operational efficiency.

Qualifications

Must-Have Skills

• Excellent written English and strong attention to detail
• Strong organizational and planning ability
• Clear and confident communication skills
• Experience supporting senior leaders or teams
• Ability to create structured presentations (PowerPoint)
• Familiarity with AI tools such as ChatGPT
• Strong research and analytical thinking
• Ability to manage competing priorities effectively

Preferred Experience

• Marketing coordination or content support
• CRM systems and pipeline tracking
• KPI reporting or dashboard tracking
• Project coordination or operations support
• Experience in consulting or agency environments

We are looking for someone who:

• Takes ownership and follows through on tasks
• Thinks ahead and anticipates needs
• Pays attention to detail without losing the bigger picture
• Remains calm and structured under pressure
• Is comfortable working with evolving priorities
• Can translate ideas into clear, actionable steps