Location: Nairobi, Kenya
Type: Full-time
Application deadline: 3 December 2025
About the role
We are seeking a professional and friendly Receptionist to be the first point of contact for visitors and callers. The ideal candidate will provide excellent customer service, manage front-office operations, and support general administrative activities.
Key responsibilities
- Greet and assist visitors in a professional and welcoming manner.
- Answer, screen and forward phone calls; manage incoming emails.
- Coordinate office activities and communications.
- Manage scheduling, appointments and basic diary tasks.
- Perform general administrative duties (filing, data entry, office supplies).
- Maintain a tidy, organised reception area and support ad-hoc front office needs.
Requirements
- Previous experience in a front office / receptionist role.
- Excellent verbal and written communication skills.
- Strong organisational skills and attention to detail.
- Proficiency with Microsoft Office (Word, Excel, Outlook).
- Professional appearance and a customer-friendly demeanor.
How to apply
Send your CV and cover letter to hr@ifssgroup.com with the subject line: “job title Application -Your Name”. Applications close 3 December 2025.