Opened Career

Senior Business Operations Officer at Britam

Job Purpose: 

Responsible for Portfolio Administration, Valuation, Reporting and Performance Measurement of Unit Trust Funds, Wealth Management Funds, Retail Pension and Discretionary Clients under Britam Asset Managers.  

Key responsibilities: 

Portfolio Administration and Valuation Support  

  • Review and post portfolio income entries and support valuation-related activities.  
  • Perform daily valuation, pricing, amortization, revaluation, and impairment of securities (equities, fixed income, indices, and FX).  
  • Conduct validation checks to ensure accuracy, completeness, and integrity of fund pricing processes.  
  • Monitor and ensure accuracy of portfolio administration activities and end-of-day valuation outputs.  

Cash and Custody Reconciliations  

  • Perform daily cash and investment reconciliations between custodians and internal fund records.  
  • Investigate, resolve, and escalate reconciliation breaks in a timely manner.  
  • Conduct monthly asset holding reconciliations between custodians (banks) and fund managers.  
  • Monitor accuracy of cash positions, investment balances, and settlement activities.  

Transaction Processing and Oversight  

  • Oversee recording and settlement of traded securities, corporate actions, and disbursement transactions.  
  • Ensure completeness, accuracy, and timeliness of all transaction processing activities.  
  • Monitor operational transaction flows to ensure adherence to internal controls and procedures.  

Regulatory and Compliance Reporting  

  • Prepare and submit regulatory reports to Capital Markets Authority (CMA), Retirement Benefits Authority (RBA), trustees, and other stakeholders within stipulated timelines.  
  • Produce statutory, client, and management reports accurately and on schedule.  
  • Support compliance with regulatory requirements and internal policies governing operations.  

Client Administration and Servicing  

  • Review and disseminate client statements, contract notes, and transaction confirmations.  
  • Support resolution of client operational queries and correspondence in a timely manner.  
  • Maintain high service standards and adherence to turnaround timelines to enhance client experience.  

Performance Measurement and Fund Accounting Support  

  • Measure fund performance against benchmarks and support performance reporting.  
  • Compute, accrue, and validate management fees, expenses, and fund-related charges.  
  • Prepare periodic portfolio holdings, movement, revenue, and performance reports.  

Regional and Cross-Functional Support  

  • Provide operational support to BAM Uganda under the hub-and-spoke framework.  
  • Coordinate with custodians, trustees, finance, IT, and client service teams to ensure seamless operations.  
  • Support cross-functional initiatives impacting operations and service delivery.  

Process Improvement, Automation and Project Support  

  • Participate in system enhancements, user acceptance testing (UAT), and process improvement initiatives.  
  • Support operational efficiency, digitization, and automation efforts.  
  • Contribute to process redesign and continuous improvement of operational workflows.  

Risk Management and Control Environment  

  • Support operational risk management through reconciliations, reporting accuracy, and transaction controls.  
  • Ensure adherence to internal policies, procedures, and regulatory standards.  

General Responsibilities  

  • Perform any other duties as may be assigned from time to time in support of business operations objectives. 

Knowledge, experience and qualifications required:

  • Bachelor’s degree in Finance, Accounting, Economics, Business Administration or related field.   
  • 4–6 years’ relevant experience in asset management, and administration, or investment operations  
  • 3Professional certification in accounting or finance (CPA (Part II or above), ACCA, CFA Level I or above preferred)  

Demonstrated experience in:  

  • Fund accounting and valuation processes  
  • Reconciliation and transaction management  
  • Regulatory and statutory reporting  
  • Client servicing within financial services or asset management  
  • Experience working within a regulated financial environment is essential  
  • Exposure to regional operations or multi-entity environments is an added advantage