ROLE SUMMARY
Team Leader – Butchery is responsible for implementing quality, range and freshness standards to facilitate an exceptional customer experience in order to achieve set sales targets. The team Leader is key a motivator ensuring all team members are working optimally, and that any problems are addressed immediately so that they do not impact customer service.
ROLE PROFILE
- Drive commercial performance by implementing pricing strategies, managing product assortment, and executing promotional activities to enhance sales and profitability.
- Monitor customer satisfaction (NPS) and implement improvement initiatives to enhance the overall shopping experience.
- Oversee stock management, including inventory control, replenishment planning, stock reporting, and ensuring optimal stock levels.
- Minimize waste and shrinkage by implementing control measures, tracking waste reports, and improving stock handling processes.
- Manage merchandising standards by ensuring correct product placement, pricing accuracy, and adherence to planograms.
- Ensure compliance with health, safety, hygiene, and security standards to safeguard employees, customers, and company assets.
- Lead and develop the team by scheduling staff, monitoring performance, providing training, and supporting new hires.
- Deliver excellent customer service by resolving customer issues, promoting products, and fostering a strong customer-centric culture within the team.
REQUIREMENTS
- Bachelor’s degree in commerce or finance.
- 3+ years in a supervisory role within butchery operations in retail or meat processing environments.
- Carcass breakdown and meat cutting (beef, lamb, poultry).
- Hygiene and food safety compliance (HACCP standards).
- Meat freshness assessment and shelf-life management.
- Stock handling (receiving, storage, and rotation – FIFO).
WHAT WE OFFER
- At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
- Work in a friendly environment, where everyone shares positive vibes and excited about our future.
- Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.