PURPOSE:
To grow retail revenues from the commercial market by leading a team of Marketing Executives and ensuring high performance, compliance, and excellent customer service.
We are seeking to recruit for the following areas:
- Eldoret
- Kericho
- Naivasha
- Nanyuki
- Bungoma
PRIMARY RESPONSIBILITIES:
- Provide daily leadership, coaching, and performance management to a team of Marketing Executives to drive revenue growth and deliver world-class retail service.
- Conduct regular field visits with team members, offering on-the-ground support, mentorship, and feedback.
- Train the team on insurance products, customer onboarding processes, and sales techniques.
- Monitor and manage daily sales activities and productivity, including SME production tracking.
- Ensure full compliance with company policies and regulatory guidelines in all retail acquisitions.
- Oversee follow-up on policy renewals and premium debt collections from both retail and SME clients under the team’s portfolio.
- Plan and execute market activations and sales storms in targeted locations to generate qualified leads.
- Conduct regular client visits to strengthen relationships and enhance customer retention.
- Compile and submit accurate weekly and monthly performance reports for the team.
- Carry out any other duties as assigned from time to time.
Key Skills, Knowledge, Experience and Behavioural Competencies
- Education Bachelor’s Degree Bachelor’s degree in a related field
- Professional Qualification Certificate of Proficiency
Experience Required:
Required years of experience
- Up to two (2) years’ relevant experience.