Application Deadline: 29th May 2026
The ideal candidate will be responsible for ensuring excellent client experience, managing service delivery standards, handling escalations, and leading a high-performing customer service team.
We’re looking for someone who can:
- Lead a high-performing customer service team
- Deliver excellent client experiences
- Handle escalations professionally
- Drive service excellence daily
- Bachelor’s Degree required
- 3+ years’ customer service management experience preferred
How to Apply
Send your CV & academic certificates to: career@lancet.co.ke deadline: 5:00 PM, 29th May 2026
