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Customer Service Manager at Cerba Lancet Kenya

posted 8 hours ago
Job Overview
Employment FullTime
Location Nairobi Kenya
Experience At least 3 years
Education Level Bachelor's Degree
View More in Jobs > Customer Service & Support
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Opportunities Meet Aspirations

Application Deadline: 29th May 2026

The ideal candidate will be responsible for ensuring excellent client experience, managing service delivery standards, handling escalations, and leading a high-performing customer service team.

We’re looking for someone who can:

  • Lead a high-performing customer service team
  • Deliver excellent client experiences
  • Handle escalations professionally
  • Drive service excellence daily
  • Bachelor’s Degree required
  • 3+ years’ customer service management experience preferred

How to Apply

Send your CV & academic certificates to: career@lancet.co.ke deadline: 5:00 PM, 29th May 2026

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