Customer Care Officer
Are you passionate about customer service and team leadership?AirKenya Express Ltd is looking for a skilled and experienced Customer Care Officer to join their Operations Department in Nairobi, Kenya.
This is a great opportunity for professionals with strong customer experience management skills and the ability to thrive in a fast-paced environment.
Position Details
- Position: Customer Care Officer
- Department: Operations
- Job Type: Full Time
- Location: Nairobi, Kenya
- Application Deadline: 7th June 2026
Key Requirements
Candidates should possess the following qualifications and experience:
- Minimum 5 years’ experience in customer service or customer experience management
- At least 5 years’ experience managing teams in a fast-paced environment
- Experience in aviation or hospitality will be an added advantage
- Bachelor’s degree in Business, Customer Service, Hospitality, or a related field
Required Documents
Interested applicants should submit:
- Updated CV
- Academic certificates
Application Instructions
Applications should be sent with the subject line: Subject: Customer Care Manager
Send applications to: careers@airkenya.com
